Support & frequently asked questions
Need help, found a bug, or have a suggestion?
info@ddagencia.comWe usually reply within 2 business days. Telling us your device model and iOS version helps us help you faster.
Five ways to play: Classic (the original 3×3), Ultimate (nine boards inside one, where your move decides where your opponent plays next), Gomoku (five in a row on a 9×9 board), Misère (reversed rules — make three in a row and you lose) and Blitz (fast rounds against the clock, with a new daily challenge).
Choose Pass N Play from the main menu to share one device, or Random Rival to be matched with another player online.
Yes. Classic, Ultimate, Gomoku, Misère, Blitz and matches against Asly all work fully offline. Only online matchmaking and leaderboards need a connection.
They are unlocked with coins, which you earn by playing and by completing the daily challenge. You can also unlock them instantly through the in-app store.
You earn coins by winning matches, keeping win streaks, completing achievements and playing the Blitz daily challenge.
No Ads removes all advertising. VIP removes ads and adds all 7 premium marks, double coins with no daily cap, and a VIP badge. Both are billed yearly, and prices are shown inside the app in your local currency.
Open the in-app store and tap Restore Purchases, signed in with the same Apple Account used for the original purchase.
Subscriptions are managed by Apple, not by us. On your device open Settings → your name → Subscriptions, then select Ultimate Tic Tac Toe. Cancel at least 24 hours before the period ends to avoid the next renewal.
First try Restore Purchases. If it still does not appear, email us with the date of the purchase and we will sort it out. Refunds are handled by Apple at reportaproblem.apple.com.
Email info@ddagencia.com from the address linked to your account and we will delete it, along with the data associated with it. See our Privacy Policy for details.
Progress is tied to the account you signed in with. Sign in with the same account first, and if the progress is still missing, email us — tell us roughly when you last played and we will try to recover it.
Check that you have a stable connection, then close and reopen the app. If the problem continues, restart the device and make sure you are on the latest version from the App Store.
Rewards are granted once the ad finishes playing. If an ad closes early or fails to load, wait a moment and try again. If it keeps failing, email us with your device model.